The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Oasis
“My stay felt luxurious as the spacious room had an incredibly comfortable bed that ensured one of the best night's sleeps I've ever had.” view full review
Relaxation Paradise
“The spa was a sanctuary with three hot tubs, including an outdoor one, providing a peaceful atmosphere away from children, allowing true relaxation.” view full review
Delicious Breakfast
“Breakfast was a delight, particularly the Eggs Benedict which was perfectly cooked, while the presentation on an afternoon tea stand was charming.” view full review
Lush Bathrooms
“The bathroom was good with excellent water pressure in the shower, making for a rejuvenating experience after a long day.” view full review
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
comfortable rooms
friendly staff
bit out of town
rushed service
7.6/10
Very good
Rooms
7.6
Location
8.1
Service
8.3
Dining
7.1
Guest reviews
7.6/10
based on 8 reviews
9.1
9.1/10 based on 1128 reviews
Thomas
United Kingdom,
April
2024
8.4/10
The hotel is situated in a stunning location just across from Killarney National Park, which was truly the highlight of my trip. The rooms were spacious and beautifully furnished, but some minor maintenance issues like a disconnected phone and a faulty bedside lamp needed attention. The service was exceptional, especially with the staff going the extra mile for my husband's birthday. The dining experience was fantastic with delightful continental breakfasts, but some improvements could be made. Overall, a great value for money stay with outstanding surroundings.
Rooms
8.0
The rooms were good size and beautifully furnished.
Service
9.0
The service was amazing, with a personal touch for special occasions.
Location
10.0
The location is outstanding, right across from Killarney National Park and near Torc Waterfall.
Dining
8.0
The dining experience was lovely with delightful continental breakfasts.
Facilities
7.0
The facilities were well-equipped and satisfactory.
Ralph
United States,
February
2024
8.2/10
I had an incredible stay at the hotel! The rooms were clean, spacious, and had the most comfortable bed and pillows I've ever experienced. The views were absolutely beautiful. However, the location was right by the smoking area where people were attending a corporate event with a DJ, causing vibrations in the room. The service was outstanding, with staff going out of their way to be helpful and contributing with thoughtfulness and kindness, making my stay so special. The hotel needs a bit of tender loving care, which could be a concern in the future. The dining experience was a mix of exceptional and disappointing moments, offering amazing breakfast options but also having an old-fashioned restaurant experience. Overall, the facilities were top-notch, with fresh clean laundry and bathroom necessities.
Rooms
9.0
The rooms were clean, spacious, and had the most comfortable bed and pillows.
Service
9.0
The staff was outstanding, going out of their way to be helpful and contributing with thoughtfulness and kindness.
Location
7.0
The hotel has an excellent location right next to the beautiful Muckross Park and a few minutes drive from the town.
Dining
8.0
The dining experience offered amazing breakfast options but had an old-fashioned 'country house' vibe in the Yew Tree Restaurant.
Facilities
8.0
The facilities were top-notch, with fresh clean laundry and bathroom necessities.
Jason
United Kingdom,
February
2024
7.8/10
The hotel is like stepping into a fairy tale with its charming rooms but lacks natural light. The service is top-notch, with attentive and accommodating staff. The location is perfect for exploring the national park but needs a bit of upkeep. The dining experience varies from mediocre to unforgettable, and the facilities are overall satisfactory.
Rooms
7.0
The rooms felt a bit gloomy without much sunlight, but they were cozy and reminiscent of a fairy tale.
Service
9.0
The staff, especially Dominic and Daniel, were incredibly friendly and went above and beyond to make our stay memorable.
Location
8.0
The hotel is ideally situated near Killarney National Park for tranquility and exploration, though it could benefit from some tender loving care.
Dining
7.0
From a lackluster dining experience given the price to an amazing breakfast feast, the dining options oscillated between underwhelming and exceptional.
Facilities
8.0
The hotel offers a range of standard facilities to meet your needs during your stay.
Pat
United Kingdom,
December
2023
8.8/10
My stay at the hotel was absolutely stunning, with spacious and comfortable rooms located in the tower of the building. The complimentary bottle of wine and chocolates for our anniversary were a lovely touch. However, the location was a bit out of town and needs a bit of tlc. The dining experience was superb with creative dishes, although the service seemed rushed at times.
Rooms
10.0
The rooms were absolutely stunning, so comfortable and so spacious.
Service
9.0
The staff went above-and-beyond and really made our stay fantastic.
Location
8.0
I enjoyed being just across from Killarney National Park and down the road from Torc Waterfall.
Dining
8.0
The dining was superb, and I loved the idea of fruit, yogurts, and pastries on the table when we sat down.
Facilities
9.0
The facilities were top-notch and added to the overall experience.
comfortable rooms
bit out of town
James
United Kingdom,
November
2023
7.6/10
The hotel had a musty odor above a wedding reception, but overall it was very clean and maintained to a high standard. While I expected more luxury for a five-star rating, the cleanliness was top-notch.
Rooms
7.0
The room above a wedding reception smelled quite musty initially, but it was very clean and maintained to a high standard.
Service
9.0
The service, especially from the pleasant lady who showed us to our breakfast table each morning, was incredibly kind and helpful. The staff were super friendly and efficient, making our stay pleasant.
Location
8.0
The location was perfect for those into walking and cycling, offering quick access to the National Park. It was just the right distance from Killarney town, providing a peaceful setting for exploring the area.
Dining
7.0
The dining experience during our stay was a mix of disappointment in terms of quality and fruit, yet it also had exceptional highlights. The takeaway Jimmy Dean breakfast sandwiches were a unique touch.
Facilities
7.0
The facilities of the hotel were adequate, meeting our basic needs during the stay.
Cleanliness
Musty odor
Jennifer
United States,
September
2023
8.6/10
Staying in the tower of this hotel was just wonderful, like having a wedding band playing in our room. The massive rooms provide a unique experience, but the dining experience was underwhelming at times. The friendly and helpful staff truly lived up to their title, though the breakfast could use a bit more variety.
Rooms
8.0
The massive rooms located in the tower of the building were just wonderful, like having a wedding band playing in our room.
Service
9.0
The staff deserves their title of employee of the month. They were excellent and truly added to our experience.
Location
10.0
The location is one of a kind, amazing and a stone's throw from the national park with access to fantastic trails and sights.
Dining
7.0
The dining experience, although included in our rate, could have been better with more attention to detail and service.
Facilities
9.0
The facilities were great, offering everything we needed for a comfortable stay.
Scott
United States,
June
2023
8.0/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were spacious, comfortable, and clean, although I had to deal with some tiny flies on the ceiling during the day. The top-floor location with slanted rooftops made me crouch to avoid banging my head in the hall to the room.
Rooms
8.0
The rooms were spacious, comfortable, and mostly clean, but dealing with tiny flies on the ceiling was a slight downside.
Service
9.0
The staff were so pleasant and helpful throughout the hotel, and they even went above and beyond by sterilizing our baby's bottles for us.
Location
8.0
The location was excellent, especially in proximity to Ross Castle, Muckross House, Abbey, and the waterfall. However, it was a bit out of town, so getting to the empty restaurant required some effort.
Dining
7.0
The dining experience was mostly positive, with a wide variety of food options. However, the made-to-order items like the rashers were a bit disappointing.
Facilities
8.0
The facilities offered at the hotel were satisfying, and the added value of taking care of baby bottles was a nice touch.
Syd
United Kingdom,
May
2023
5.0/10
Staying at the hotel was a mixed experience. The rooms were not serviced properly for a three-night stay, and the location, though scenic, was far from the town. On the bright side, the hotel was situated right next to the national park with beautiful views, and the dining experience, while rushed, offered fresh and healthy dishes.
Rooms
5.0
The rooms were disappointing, especially being next to a noisy hallway door and having slanted rooftops that made moving around a challenge.
Service
5.0
Service was lacking, with inattentive staff requiring constant flagging down for basic service needs.
Location
6.0
The hotel's location was a mix of beauty and inconvenience. While it offered great views of the national park, it was far from the lively town of Killarney.
Dining
5.0
The dining experience, though serving fresh and healthy dishes, felt rushed and lacking in attention to detail.
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